★★★★★
"WebScodey helped us launch WhatsApp Business API and connect our customer enquiries to a much cleaner follow-up process. The team understood our business quickly."
Send OTPs, alerts, notifications and campaigns through the official WhatsApp Business API — with SMS, IVR and Instagram automation under one platform.
Six pillars that make WhatsApp Business API the most powerful customer messaging platform.
Direct access to Meta's WhatsApp Cloud API — no third-party middlemen. Full control with enterprise-grade reliability.
Create, submit and manage pre-approved message templates with dynamic variables for personalized communication at scale.
Engage customers with rich interactive message types that drive higher response rates and better user experience.
Send and receive images, documents, videos, audio, stickers and location — all supported natively through the API.
Receive instant notifications for every message event — delivered, read, replied, failed — and trigger automated workflows.
Track messaging performance with detailed analytics on delivery, read rates, response times and conversation metrics.
From sending messages to automating workflows — explore everything the API enables.
Send plain text messages up to 4096 characters with URL previews.
Send pre-approved templates for business-initiated conversations.
Attach images, documents, video, audio or stickers to any message.
Buttons, lists, CTA and flow messages for rich engagement.
Share location coordinates with name and address details.
Share contact cards with name, phone and email.
Receive customer text messages and route to your team or bot.
Customers can send images, documents and voice notes.
Capture which quick reply button the customer tapped.
Get the exact list item the customer selected.
Receive customer location for delivery or service requests.
Customers can share contacts within the chat.
Respond instantly to common questions with keyword-based bots.
Sync WhatsApp conversations with your CRM lead pipeline.
Trigger order, shipping and delivery notifications automatically.
Send payment links and reminders via approved templates.
Automated reminders for bookings, appointments and follow-ups.
Convert WhatsApp chats into support tickets automatically.
Multiple team members can handle chats from one dashboard.
Complete history of sent, delivered and read messages.
Create, edit and track approval status of templates.
Add, verify and manage multiple business numbers.
Monitor your number quality and messaging limits.
View and manage your messaging tier and throughput.
Text, media, interactive and location — every message type the WhatsApp Business API supports.
Plain text messages up to 4096 characters
JPEG or PNG images up to 5MB with captions
PDF, DOC, XLS and more up to 100MB
MP4 video up to 16MB with caption support
Voice messages and audio files up to 16MB
WebP stickers up to 100KB static or 500KB animated
Latitude, longitude, name and address
vCard with name, phone, email and organization
Up to 3 quick reply buttons per message
Up to 10 options in a single list message
Call, URL or copy-code call-to-action buttons
Multi-screen forms and surveys within WhatsApp
Practical outcomes — not just features.
Send order confirmations, shipping updates and delivery alerts via WhatsApp and SMS.
Verify transactions and send real-time account alerts through secure channels.
Reduce no-shows with automated reminders for clinics, salons and service businesses.
Capture enquiries from WhatsApp and Instagram, then automate follow-ups through CRM.
Send polite payment reminders with secure payment links through WhatsApp.
Handle support queries on WhatsApp with team inbox and automated responses.
WhatsApp Business API works with your CRM, e-commerce, ERP and analytics stack.
Connect WhatsApp to your CRM, helpdesk or ticketing system.
Learn More →Send order updates, shipping alerts and payment links from your store.
Learn More →Sync conversations with ERP for order and inventory workflows.
Learn More →Share payment links and confirm transactions via WhatsApp.
Learn More →Combine WhatsApp with email and SMS for multi-channel campaigns.
Learn More →Push WhatsApp data to your analytics and BI dashboards.
Learn More →Build custom integrations with REST API and webhook events.
Learn More →Connect AI chatbots for intelligent automated conversations.
Learn More →API versions, authentication, rate limits and technical details you need to know.
WhatsApp Business API follows strict policies to protect users and businesses.
Businesses must obtain explicit user consent before sending messages.
All business-initiated messages require pre-approved templates.
Free-form replies only allowed within 24 hours of user message.
Maintain high quality rating to avoid messaging limits.
GDPR and DPDP compliant data handling and storage.
Messages encrypted in transit and at rest.
No setup fee. Cancel anytime. Scale as you grow.
For small businesses getting started
Best for growing businesses
For high-volume and custom needs
Simple process. Fast delivery. No coding needed from your side.
Set up your Meta developer app and WhatsApp Business Account.
Complete business verification with Meta for full API access.
Add and verify your business phone number.
Create and get your message templates approved by WhatsApp.
Connect webhooks, CRM and automation workflows.
Start sending messages, OTPs, alerts and automations.
"WebScodey helped us launch WhatsApp Business API and connect our customer enquiries to a much cleaner follow-up process. The team understood our business quickly."
"The WhatsApp automation reduced repeated calls and made our support response faster. It is easy for our staff to manage and customers get updates on time."
"WebScodey successfully set up our WhatsApp API with OTP and alerts. They also improved our messaging security and removed backdoor access from the server."
"Their automation work helped us organize enquiries, reminders and reporting. The best part is that the system matches our workflow."
Common questions before you get started.
The Cloud API is Meta's hosted solution for WhatsApp Business messaging. It eliminates server maintenance and scales automatically while providing full API access.
Text, image, document, video, audio, sticker, location, contact, buttons, list, CTA buttons and flow messages are all supported.
Templates are pre-approved message formats for business-initiated conversations. They support dynamic variables, media headers and multiple languages.
You can reply with free-form messages within 24 hours of the customer's last message. Outside this window, you must use an approved template.
Webhooks send real-time HTTPS POST notifications to your server for message events, template updates and account changes.
Yes. Images (5MB), documents (100MB), video (16MB), audio (16MB) and stickers are supported with size and format restrictions.
Interactive messages include quick reply buttons, list messages, CTA buttons and flow messages that let users respond with taps instead of typing.
Pricing is based on conversations — 24-hour messaging sessions. Different rates apply for marketing, utility, authentication and service conversations.
WhatsApp assigns a quality rating based on user feedback, blocks and reports. High ratings allow higher messaging limits.
Yes. You can register multiple business phone numbers under one WhatsApp Business Account, each with its own quality rating.